What to Do When Someone Dies

Support Through a Difficult Time

Guidance and Support Through a Difficult Time

The loss of a loved one is a deeply emotional and often overwhelming experience. At Wealden Funerals, we are here to guide you through each step with warmth, care, and clarity. From the moment of passing to the final arrangements, we offer compassionate, professional support, ensuring everything is handled with dignity and in accordance with current legal requirements.
As of 9th September 2024, new national regulations require all deaths to be reviewed by a Medical Examiner before certification. Below, we outline each key step to help you navigate the process with ease and understanding.

Step 1: Immediate Action

  • At Home

    Contact the deceased’s GP or call 111 for out-of-hours care. They will advise on confirming the death and explain what happens next.

  • In a Hospital or Care Home

    If the death occurs in a hospital or care home, the staff will take responsibility for notifying the relevant authorities and guiding you through the next steps.

Step 2: Contact a Funeral Director

  • Once the death has been verified, contact Wealden Funerals. We’ll support you through the arrangements and guide you with the paperwork, offering assistance and reassurance every step of the way.

Step 3: The Medical Examiner Process (New from September 2024)

A Medical Examiner will now review all deaths:

  • They will assess the medical notes and speak with the attending doctor.

  • Depending on their review, they may either authorise the doctor to sign the Medical Certificate of Cause of Death or refer the case to the Coroner for further investigation if needed.

This ensures transparency and fairness in the review process.

Step 4: Registering the Death

You must register the death within 5 days (England & Wales). The registration can be done by:

paper-and-pen

You’ll need to provide:

  • Full name and details of the deceased

  • Date and place of death

  • Last known address

  • Occupation

  • Details of any surviving spouse or civil partner

  • Information about any state benefits or pensions

The Registrar will issue:

  • Green Form: Required for burial or cremation

  • BD8 Form: For pensions and DWP

  • Death Certificate: Certified copies can be purchased for banks, insurers, etc.

Local Registrars

East Sussex

West Kent

uk beach

Step 5: If the Coroner is Involved

Some deaths need to be referred to the Coroner, especially if:

  • The death was sudden or unexplained

  • No doctor attended the deceased recently

  • It occurred during surgery or was work-related

The Coroner may:

  • Request a post-mortem or CT scan

  • Issue an Interim Certificate while an inquest is pending

  • Forward documentation to the registrar if the cause is natural

The Registrar will issue:

Step 6: Tell Us Once Service

Some deaths need to be referred to the Coroner, especially if:

Departments Notified

  • Department for Work and Pensions (DWP)

  • HMRC

  • DVLA

  • Passport Office

  • Local council (council tax, electoral roll, housing benefit)

What It Doesn’t Cover

  • Banks, utility companies, or private services

  • Overseas authorities

  • Legal matters such as probate or will execution

This ensures transparency and fairness in the review process.

Step 7: Planning the Funeral

Once the death is registered and paperwork is in place, we will help you begin making funeral arrangements. Whether you choose a burial, cremation, or a personalised celebration of life, we are here to ensure the service honours your loved one’s memory with care and respect.

Empty bench
orange candle flame and lily flowers

Step 8: Legal, Financial, and Practical Matters

After the funeral:

Step 9: Emotional Support

Grief is a personal journey, and no one should walk it alone. Whether through friends, family, or professional counselling, seeking support is crucial. We can connect you with local and national bereavement services, ensuring you have the support you need.

Senior couple holding hands

Local Grief Support Services

Local Bereavement Support

  • East Sussex: Bereavement support services via the local council

  • West Kent: Support through Kent County Council’s bereavement services

Helpful Contacts to Notify

  • Car insurer: Notify the insurer, especially if the deceased was the policyholder.

  • Social services or district nurses: For returning equipment or medications.

  • GP or hospital: To cancel any future appointments.

Contact

We’re Here When You Need Us

At Wealden Funerals, we offer a caring hand during difficult times. For immediate support or personalised guidance, please call us on 01273 965443 or contact us [online].

Let us help you navigate the path ahead—with compassion, clarity, and care.